Wednesday, May 27, 2015

Connecting Students with Technology

This year the Office of Technology worked with the Pioneer Center for Student Excellence and with Enrollment Services and Student Life to implement two out-of-the-box software solutions for TWU students. TWUConnect through the Pioneer Center for Student Excellence is a searchable database of internships. The new and improved Scholarships software, Academic Works, takes the confusion out of the former application process by limiting the scholarships students see when they login based upon their eligibility.

  Allows for advanced search by TWU major
  Searches can be saved and notifications created based on search
 Allows upload of resume, cover letter, references, letters of recommendation, etc.
  Easier to navigate
  Students only see scholarships for which they are eligible

Streamlining processes
Both of these systems allow students internet-based and mobile access with the ease of single-sign-on technology through Shibboleth. Students login in with their TWU userID and password. The Office of Technology is pleased to enhance TWU students’ connectivity to internship and scholarship opportunities. Often, technology can be a barrier to students in the world of higher education; through partnerships with others at the University, the Office of Technology is able to remove those barriers and streamline processes.
Before either product was released, the Office of Technology had TWU students test the software and give feedback on usability. Including students in the testing phase helped ensure a successful roll-out of the products and allowed the teams a better understanding of how TWU students will use them.

Working with Arman and Cori was a breeze, and they were both very conscientious about staying in touch, keeping me informed, providing solutions to any issues that arose, etc. I could not be happier with my interactions with Technology.
– Kurt Krause, Pioneer Center for Student Excellence

Aligning technology with institutional values and goals
Both of these projects align with Texas Woman's University’s institutional values:
Educational Opportunity: Supporting learning among engaged students from varied backgrounds
Success and Sustainability: Preparing students for purposeful lives and careers of leadership, service, and lifelong learning in an ever-changing world

Further, TWUConnect offers additional students access to internships so that they follow our SACS QEP: Learn by Doing.

Friday, May 15, 2015

ITIL Training Prep

I've been working on curriculum for our department on how to implement the ITIL framework and service management methodology in any role in our operation.

What's ITIL?

Watch and learn. And have a great weekend!